Rooted in respect.
Helping individuals, families and communities engage with service programs, class actions and complex systems with clarity, dignity, and care, while supporting the well-being of those who serve them.
At Castlemain, we help people understand, access, and engage with class action settlements and community programs. Our work begins with claimants, ensuring they are supported with trauma-informed, culturally grounded communications and backed by expert project management and community-focused care. Whether we’re delivering national noticing campaigns, providing direct claimant support, or partnering on community program building, we work with law firms, governments, Indigenous organizations, and administrators on national programs that ensure results.
Our difference
Communication and community support is about more than sharing information, it’s about supporting well-being, healing, and connection. That’s why our programs are designed to respect the dignity of community members and support the wellness of everyone involved. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country ensuring people are heard, respected, and supported.
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Grounded in lived experience -
200+ team members, majority Indigenous -
Trauma-informed service delivery expertise
What we do
We design and deliver community-centered solutions that build trust, drive impact, and meet people where they are.
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Class Action & Community Communications
Media, communications, and outreach strategy and delivery at every scale. Multi-lingual, culturally grounded, and court-approved campaign design and implementation.
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Settlement Navigation & Community Support
Trauma-informed, human-centred support for communities through settlement processes and other complex initiatives.
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Capacity Bridging & Engagement
Advancing communities’ own priorities by connecting resources, relationships, and opportunities. Community engagement, participatory research, and facilitation.
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Experience, Technology & Compliance
Innovative, integrated and data-informed experiences that respond to the real needs of communities (in person and online) and comply with rigorous compliance frameworks.
Our work
While we work with Indigenous organizations, governments, class counsels, claims administrators, and foundations who oversee class actions, capacity-bridging programs, and other complex projects, ultimately, we understand we’re accountable to the communities we serve.
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