Manager, People Team Lead (Bilingual)
People Team [Remote]
Job Description: Manager, People Team Lead (Bilingual)
Title: Manager, People Team Lead
Reports to: Senior Manager, People Team Lead
Location: Remote
Position Overview:
A Manager, People Team Lead (Bilingual) represents the broader People function in our company, with a particular focus on supporting and building strong relationships while supporting the First Nations Child and Family Service and Jordan’s Principle settlement. This individual will engage in various aspects of the People Team function, including orientation and onboarding of new hires, and training employees about the company’s vision, mission, policies, and procedures.
The role requires expertise in laws and regulations related to the full employment lifecycle. The Manager will focus on creating a positive and supportive experience for all employees, leveraging their human resources, talent management, employee relations, and recruitment expertise to enhance the employee experience while fostering inclusion and diversity within the organization.
Operating in a fast-paced, agile environment necessitates adaptability, prioritization, and eagerness to learn. The Manager is expected to role model inclusive behaviors and support an inclusive workplace where all employees feel a strong sense of belonging while upholding company values.
Application Process
Qualified candidates are invited to submit their application, including a resume and cover letter, highlighting their bilingual capabilities and relevant experience. We look forward to welcoming a dynamic professional to our team who shares our commitment to excellence and diversity.
This position actively seeks candidates who are fluent in both English and French to support our bilingual organizational needs.
Application Deadline: Please submit your application by 11:59 EST PM, January 09, 2025
General Responsibilities:
Human Resources Expertise:
- Possess a strong understanding of employment laws and regulations across the full employee life cycle.
- Design and implement employee-centric policies that promote positive relations and inclusive practices.
- Address and resolve performance management issues effectively.
Employee Experience:
- Create a welcoming and supportive experience for employees throughout their tenure.
- Act as a resource for employees and managers, offering advice and guidance on workplace matters.
- Champion diversity, equity, and inclusion initiatives within the organization.
Leadership and Collaboration:
- Provide mentorship and training to junior People Team members.
- Influence cross-functional teams and build consensus across the organization.
Operational Excellence:
- Manage multiple priorities in a fast-paced, dynamic environment.
- Scale and evolve people processes, programs, and practices.
- Prepare HR metrics and reporting to guide decision-making.
Business Development Support:
- Assist in responding to RFPs and RFIs as needed.
- Collaborate on vendor management processes and improvements.
Client and Employee Care:
- Balance organizational goals with employee needs to foster a high-performing culture.
- Act as a trusted advisor to both clients and employees, delivering creative solutions to challenges.
Job Specific Responsibilities will include:
- Fluency in English and French (written and spoken) is required for this bilingual role.
- In-depth knowledge of employment laws, recruitment practices, and employee relations best practices.
- Strong written and verbal communication skills both in English and French.
- Ability to manage tight timelines and adapt to changing priorities.
- Strong experience in Microsoft Office applications and HR software.
- Demonstrated integrity, confidentiality, and accountability in handling sensitive matters.
- Proven ability to influence without authority and work collaboratively across teams.
We're looking for someone with:
- A bachelor’s degree in human resource management or a degree in a related field with 8+ years related work experience.
- Experience working with or within Indigenous communities, with a deep understanding of their culture and history.
- Expertise in implementing employee policies, resolving workplace conflicts, and fostering positive relations.
Compensation Range:
About the project: First Nations Child and Family Services and Jordan’s Principle Settlement
On October 24, 2023, the Federal Court approved the Settlement Agreement for the First Nations Child and Family Services and Jordan’s Principle (FNCFSJP) Class Action (the Settlement). The Settlement Agreement includes $23.34 billion in compensation for impacted First Nations individuals and some of their family members.
This agreement intends to compensate those harmed by discriminatory underfunding of the First Nations Child and Family Services program and those impacted by the federal government’s narrow interpretation of Jordan’s Principle.
The Caregiving Parents or the Caregiving Grandparents of children who were removed from their homes or denied access to an essential service may also be able to receive compensation.
Castlemain’s role in implementing the FNCFSJP Settlement – Claims Helper Program is to assist the Claims Administrator in providing claim form assistance to Class Members in the Claims Process as outlined in the Settlement Agreement Schedule I, Framework for Supports for Claimants in Compensation Process in a culturally safe and trauma informed way. Our guiding purpose is to provide compassionate and skillful Claim Form assistance to Class Members. We offer practical support by helping with the completion of Claim Forms, providing information to help Claimants understand the details of the Settlement and Claims Process, and fostering supportive interactions with Claimants throughout. Furthermore, we are dedicated to ensuring that Claimants are well-informed about the wellness support and resources available to them.
At Castlemain, we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don’t match the job posting perfectly. We welcome creative, out-of-the-box thinking, and lived-experience and we strive to provide an environment for best-in-class innovation that quickly and fulsomely meets our clients’ needs.
Castlemain is committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients.