Accessibility
Accessibility Statement
Last updated: October 29, 2024
At Castlemain, we are committed to ensuring that the information we share is accessible to everyone, regardless of level of ability. We understand the importance of creating an inclusive online environment and are dedicated to continuously improving the accessibility of our digital content.
Accessibility is an ongoing process, and we continue to provide training and resources to our teams to achieve continued compliance across customer service, information and communication and physical spaces.
Our website and social accounts meet federal, provincial and territorial accessibility legislation and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We audit our channels annually and work to resolve new errors that may have been introduced within 8 weeks of discovery.
For more information, or to share feedback, report an issue or make a request for an alternate version of content or other accessibility accommodation, please contact: accessibility@castlemain.com.
We try to respond to feedback within 3 business days.